| Product Questions |
Is your bike a motorcycle or a motor scooter?
Do I need a special license to ride this bike?
Do I need to register the bike with the Secretary of State or Department of Motor Vehicles as a motorcycle?
Where can I get insurance for an EV?
Can the bike be ridden on the freeway or interstate?
What's its warranty?
Can I purchase an extended warranty?
How long does it take to charge the batteries?
Are the batteries safe?
What happens if the bike gets wet?
Can I use the bike on dirt roads?
What is the range on a single charge? Why do you quote two values for the range of the bike?
Can I carry a passenger?
Will carrying a passenger reduce the range?
How often do I need to service the bike?
Where can I get the bike serviced?
Where can I go see a bike for a test ride?
Can I become a dealer?
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| Is the bike a motorcycle or a motor scooter? |
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Motorcyclists call it a maxi-scooter but officially it's considered a motorcycle because that's what U.S.
regulations call any two-wheel vehicle with more than 5 hp. They don’t classify anything as a motor scooter.
Check your state laws to be sure.
The bike's design is known in the motorcycling world as a "maxi-scooter". This type of bike has a step-through
design of a scooter but the size and power of a motorcycle. Gas-powered maxi-scooters similar to our electric
one include the Suzuki Burgman and the Honda Silverwing. In the all-electric world our closest competitor in terms
of style and size (but twice as expensive!) is the Vectrix VX-1.
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| Do I need a special license to ride this bike? |
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Most states require you to take a written test and a riding test at the secretary of state office to
get a motorcycle endorsement. Check your local states rules. We also
strongly recommend new riders sign up for hands-on training with the Motorcycle Safety Foundation.
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| Do I need to register the bike with the Secretary of State or Department of Motor Vehicles as a motorcycle? |
Yes, this is a motorcycle and you will need to follow your state's vehicle registration
requirements.
If you purchase your bike through our online dealer we will send you the Manufacturer's
Certificate of Origin (MCO). You take this along with the receipt to your local SoS/DMV office and pay the usual
fees and taxes and receive a plate for your motorcycle. Note, most states also need to see proof of insurance
when you register your bike.
If you purchased your bike from a bricks and mortar dealership they will take care of the registering your
bike and will issue you with a temporary plate and a vehicle registration document.
This allows you to ride your bike away from the dealers. The you'll visit the state office to get your regular
plate. |
| Where can I get insurance for an EV? |
Insurance is available through most major carriers. Our bike meets all Department of
Transport safety regulations (the FMVSS) and comes with a VIN stamped on the frame (accessible next to the
charge port) and on a plate attached to the battery box. The VIN is also on the Manufacturer's Certificate
of Origin provided with your bike.
If your insurance agent is unsure about how to cover an all-electric motorcycle then we find that the
most useful comparison is to say that the bike has the performance equivalence of a 250cc Vespa motor
scooter. |
| Can this bike be ridden on the freeway or interstate? |
| Yes, the bike can be ridden on all limited access freeways and interstates. However,
with a top speed of 60mph we think you'll be happier on roads with a 55mph speed limit and only use freeways
for short hops where no reasonable alternative exists. |
| What's its warranty? |
The bike carries a 12 months / 10,000 mile "wheel to wheel" warranty. Everything apart
from normal consumables (tires, brakes) are covered for 12 months / 10,0000 miles from the point of purchase.
The warranty is transferrable.
If you purchased your bike at a physical (rather than virtual) dealership then both parts and labor are
covered if serviced at an approved Electric Vehicle Manufacturing dealer. If you purchased your bike via our
online dealership then the warranty covers parts only - but we cover parts shipment costs (but only when you
make a claim via our online ticket system and receive a warranty claim authorization number).
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| Can I purchase an extended warranty? |
| Not yet |
| How long does it take to charge the batteries? |
No more than 4 hours, and that's if they're completely empty.
There's no problem leaving the charger plugged in for longer than it takes to fully charge
them (just like with a cell phone).
Note that the batteries we use have no "memory." This means that you can charge the batteries at any time -
there is no need to wait until the batteries are fully drained before charging. In fact, your batteries will
last even longer if you charge them after each and every use (although it is not a requirement to charge
after every use). |
| Are the batteries safe? |
| Yes, the batteries in the bike are very safe. We use Lithium Iron Phosphate (LiFePO4)
batteries. This particular chemistry balances the needs of size, weight and safety to take you safely as many
miles as possible |
| What happens if the bike gets wet? |
No problem (except that you'll get wet too, and the road will be more slippery!)
The bike is designed for use on the road. No adverse affects will occur in the rain
or from road spray (other than the usual reduced visibility and reduced traction - everyone should ride with care
in the rain!). The electric components are carefully installed and isolated from the frame - this protects the rider
from the risk of electric shock.
The bike can safely be ridden through water up to 5 inches deep (which is the ground clearance for the bike).
If you ride in deeper water the battery pack may develop an internal short
circuit. This isn't dangerous but will cause the bike to shut down to prevent damage. If this happens simply
remove the bike from the deep water and let it dry. |
| Can I use the bike on dirt roads? |
Yes. The bike is designed for use on the road and performs best on paved roads,
however, you can ride it on dirt roads intended for normal road traffic. John, the
co-founder of EVMFG lives on a dirt road and regularly rides his bike on dirt roads. |
| What is the range on a single charge? Why do you quote two values for the range of the bike? |
Count on 50 miles but in exceptional situations, you can go 90 if you ride slowly or 30 if you ride all the way at top speed.
We use such a wide range so we don't promise you the moon when you're riding on plain old earth
The short version is that if you ride at a constant 30mph on a flat road with no wind the range will be
approximately 90 miles. Or if you ride at 55mph constantly then the range will be closer to 30 miles. Yes,
we realize that no one rides in these conditions. That's why we quote a
"city" range of 50 miles which means on a range of roads with different grades and different speeds
with a reasonable riding style (i.e. keeping up with traffic but not racing traffic) you can expect to
be able to travel 50 miles.
Please be aware that there are bikes out there that make VERY optimisitc range claims. Check out the fine
print that states the speed used. If there is no fine print then ask the vendor. If the vendor
doesn't know then ask yourself do you want to buy from them? If you want to find out the size of the battery
pack for a LiFePO4 powered bike then you can use this formula: (number of cells) * 3.2 volts per cell * Ah size of
batteries (usually 40Ah, 50Ah or 60Ah) = pack size in kWh. If their pack is smaller than ours then in all
likelihood their bike will have less range. Just like Scotty in Star Trek says "Captain, I canna break the
laws of physics". |
| Can I carry a passenger? |
| Yes, the bike is equipped with a rear seat, hand rails and foot rests to be able
to carry a passenger. No additional accessories are required. |
| Will carrying a passenger reduce the range? |
| Yes, if a passenger is carried the range and acceleration of the bike will be reduced
as more power is used in this situation. A 170 lb rider carrying a 120lb passenger should expect the
range to be reduced by around 10% to 20%. |
| How often do I need to service the bike? |
We can't say "never" - however, like most all-electric vehicles, has very,
very low service requirements. All the owner has to do is to check the tires and brakes. Tires normally have
an expected life of XXXX miles. Brakes on a motorcycle have a normal life of YYYY miles. On our bike
the life of the brakes can likely be doubled because of regenerative braking (no reliable data exists to be able to
give an accurate brakepad lifetime at present).
There is no oil to change, no spark plug or carburettor. There is no seperate starter battery which can
lose power or fail to charge properly.
All the driveline components on the bike use solid-state electronics and are designed for use in a harsh
environment - you can expect all these components (if used within their intended operating ranges) to last
the lifetime of the bike. |
| Where can I get the bike serviced? |
| If you bought your bike from a physical dealer (rather than a virtual online one) then we
strongly recommend you take your bike back to them. Otherwise any motorcycle or scooter dealership can
handle routine maintenance of brakes and tires. If your bike should develop a problem with the electric
powertrain then please contact us using the procedure described in yourowner's manual. |
| Where can I go see a bike for a test ride? |
| At the moment the only dealership is located right next to our factory at
6241 Jackson Road, Ann Arbor, MI. We're open from 11am to 5pm Monday through Friday - but we are happy to open
by pre-arranged appointment outside these hours (Saturdays and Sundays included). Come on over and check out
our bikes AND see where they're built - we'd love to see you! |
| Can I become a dealer? |
We will be starting to set up a national dealership network towards the end of 2009 (in
time for the 2010 season). If you're interested in becoming a dealer then please contact us. Note that we are only
looking for dealers with a bricks and mortar presence who are willing to sell and service our bikes in person.
We do not offer a drop ship program.
We are also exploring "non-traditional" sales channels using "vehicle brokers", so if you have a passion
for all electric bikes and you have a novel idea for how to sell them please contact us. We'll at least listen
- even if we can't promise that we'll be able to work with you.
Note that our approach is based on the following:
- To sell a new vehicle a dealer must be state licensed and that requires a physical
presence and a repair facility
- To sell over the internet a dealer must be set up to handle remote support. This is a specialized
situation which is uncommon for most dealers and so we prefer to handle internet sales ourselves.
- We want to set up a dealer network of enlightened dealers committed to giving a potentially new type of
customer the highest level of customer service and support. We'd much rather have all our sales handled via
such dealers - an internet sale is a poor substitute for a well handled local sale. However, without internet
sales we would find it very hard to "get started".
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| Environmental Questions |
What makes an electric vehicle (EV) more environmentally friendly?
Doesn't any electric vehicle just transfer the polution to the electric generation station?
How does your bike's CO2 emissions compare to other cars and motorbikes?
Can I charge this bike with solar or wind power?
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| What makes an electric vehicle (EV) more environmentally friendly? |
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An electric vehicle is a zero-emission vehicle at the point of use. In general there are two types of emissions that
are of concern. The first is CO2 - this is a "greenhouse gas" which much of the world's scientific community attributes
to global warming with possibly disastrous affects on our environment. The second type of emissions are those that
contribute to smog which in turn is a recognized cause of several breathing related illnesses (asthma etc.).
An EV is clean.
Another key issue is that an EV doesn't directly use fossil fuels. Not using fossil fuels has two positive
environmental impacts: First and most obvious is that extraction and refining of fossil fuel has a large
negative impact on the environment. Second, and less obvious, is the distribution chain for gasoline for cars
is extensive and also has a negative environmental impact.
An EV uses a clean fuel that can be delivered direct to your house via your pre-existing electrical supply.
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| Doesn't any electric vehicle just transfer the polution to the electric generation station? |
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Yes and no.
Yes, much of our electricity is currently produced by burning fossil fuels - mostly coal but also oil and natural gas.
This use of a fossil fuel has many of the same concerns as burning fossil fuel directly in a car or motorcycle. However,
a key advantage of shifting more of the fossil fuel use to a power station is that the usage becomes centralized and is
thus easier to control in terms of using pollution reducing technologies. Would you rather make sure 240 million
tailpipes were running as cleanly as possible or 2 thousand power stations?
The "no" part is recognizing the fact that not all electricity is generated by burning fossil fuel. There are many
alternative energy sources and the percentage of "clean energy" usage is increasing year over year. If you use an EV
today it's environmental impact will decrease over time. If you use a gasoline powered vehicle today it's environmental
impact will increase over time. Which would you rather?
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| How does your bike's CO2 emissions compare to other cars and motorbikes? |
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Here is the carbon footprint for various vehicles expressed as the grams of CO2 equivalent per kilometer...
As you can see the total carbon footprint (grams of CO2 output) is made up of two components. The first column is
the amount of carbon generated when using the energy. When you burn gas it emits CO2, when you use electricity no CO2
is emitted. However, that's not the whole story - the second column shows the amount of CO2 produced in the energy
production process. For gasoline this includes the refining, processing and delivery. For electricity it includes CO2
emitted during generation. As you can see gas is better in the production phase "costing" about 10% of the total CO2
produced. However, when you look at the total the overall carbon footprint for our electric scooter is still far
smaller.
Our bike is twice as good as its closest competitor and almost thirteen times better than a large SUV!
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| Can I charge this bike with solar or wind power? |
Yes! The best way of running your bike using electricity generated from solar or wind power
would be to attach the output from your alternative energy source to the electricity distribution grid and take advantage of
"net-metering". Net-metering is a scheme
whereby you sell power back to the power company. Think of the grid like a large "electricity storage bank" - your solar panels
(or windmill) at home makes "deposits" into the "bank" and while you're out on the road you can "draw electricity out of
your bank account" by connecting to any standard electric socket.
Unfortunately carrying a solar panel array mounted on the bike would be far less effective due to the angle of the
panels to the sun and the size of the panels required to harvest enough sunlight to make an effective difference to
your range. Carrying a small solar panel to set up when you park your bike won't generate enough energy to be worthwhile -
and when you can achieve a better end result (more clean energy generated) by using panels installed at home - why bother?
Some folks also ask if they could
put a wind turbine on the bike and use the airflow from riding the bike to spin the turbine and generate "free" electricity.
This won't work - because putting a wind turbine on the bike will slow it down and it will take more energy to push
the bike along the road. This amount of increased energy is greater than the amount you can generate - so it's a net
loss. Carrying a wind turbine will greatly reduce your range.
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| Purchase Questions |
Can I get financing for this bike?
Are their tax rebates available to those who purchase your bike?
How much will it cost to charge the bike?
How much will it cost to insure the bike?
How long do the batteries last?
How much will it cost to replace the batteries?
How much will it cost to service?
Can I compare the total cost of ownership of your bike vs. a motorcycle vs. a car?
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| Can I get financing for this bike? |
| At this time we do not offer financing. However, you should be able to seek financing from
any lender who deals with motorcycles. |
| Are their tax rebates available to those who purchase your bike? |
| Yes! The "financial stimulus" package has a provision for encouraging the use of electric
vehicles. You can claim a 10% of the vehicle price as a tax credit.
Furthermore consumers can deduct their sales tax from a new motorcycle (or other vehicle) purchased in 2009.
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| How much will it cost to charge the bike |
| The standard bike has a 4.6kWh battery pack. Consult your last utility bill to find out how much
you pay per kWh. In Southeast Michigan we currently pay approximately 11 cents per kWh. Thus to charge the
battery costs approximately 50 cents. This does not take into account the efficiency losses of the charger (this
would raise the cost by about 20%) nor does it take into account the fact that we never drain the pack totally
empty (which would reduce the cost back down by about 20%).
At 50 cents per charge that's about a penny per mile in electricity cost. |
| How much will it cost to insure the bike? |
| It will cost about the same to insure as a 150cc scooter. My State Farm agent
charges me $120 per year. |
| How long do the batteries last? |
| Properly maintained the batteries should last between 70,000 to 100,000 miles. For this
class of motorcycle (maxi-scooter) the batteries can be considered to outlive the bike in most circumstances. |
| How much will it cost to replace the batteries? |
| Currently the battery pack costs in excess of $2000 to replace. However, you should not need to
replace the entire pack for the life of the bike. If a cell starts to fail the BMS detects this failure and you can
replace a single cell. Each cell costs around $100. |
| How much will it cost to service? |
| The cost of servicing your bike will be much less than an equivalent gasoline powered scooter.
There are no oil changes or spark plugs. There are no finicky carbuerettors to "gum up". The regenerative braking
system uses the motor to assist with slowing down - so your brake pads will last much longer. About all you will need to
do for service is to replace worn tires (tires cost between $45 and $120 each depending on brand and style). |
| How much money can I save if I commute on an electric scooter? |
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You can easily save over $1000 per year - if you have a longer commute and you drive a pickup truck you can easily save
twice that.
Click here for our savings calculator
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